Williams Toyota Customer Testimonials

Tell Us About Your Experience 

Customers Barbara & Martin Breemen get the keys to their new 2012 Toyota Corolla from salesman Shawn Mastrantonio

"I can't say enough good things about how I was treated by Shawn when making my car purchase.
Very knowledgeable and helpful. A pleasure doing business here."  -Barbara Breemen
April 18, 2012


Customers Ed & Nancy Schrader with their new 2012 Toyota Camry purchased from Salesman Joe Mattocks

"Love our Toyota- last one (2004) lasted 162,000 miles plus and still running well."
-The Schraders


The Davis family standing with Gary Archer, Toyota Salesman, next to their new 2012 Toyota Tundra DoubleCab 4x4

March 28, 2012


Customer Karen Bean taking delivery of her new 2012 Toyota Highlander SE

March 27, 2012


Customers Dan & Yada Cain taking delivery of their new 2012 Toyota Highlander from salesman Owen Newkirk

March 24, 2012


Customer Holly Allford taking delivery of her new 2012 Toyota 4Runner from salesman Steve Maciel



Customer Testimonial - Salesperson Bill Kohberger - March 23, 2012
We went to Williams Toyota in Sayre, PA to buy a new Highlander. We ran into a sales consultant who sold us our previous Toyotas at a competitive dealership and whom we were very happy with 7 years ago. Mr. Bill Kohberger greeted us with a smile and engaging conversation about about our immediate car needs. Mr. Kohberger fetched the Highlander that we were interested in, gave an overview of the changes that have occurred in the Highlander since 2005 and was most helpful in getting us acquainted with the overall features of the SUV. After our test drive, Mr. Kohberger was there to greet us and answer any questions about the vehicle. We decided to buy the Highlander. At which time, Mr. Lundy, the dealership manager, came and offered us an attractive price which we accepted. Mr. Lundy was also very helpful to us in understanding the presented price, getting acquainted with the new GPS system and answering our questions. Mr. Kohberger introduced us to the service manager, Andy Liguori, who was helpful and gave us a brief run-down on service procedures for the new Highlander. One great thing that Mr. Kohberger did was return the money (loose coins)from the compartment of our 2005 Highlander that we forgot to take when we traded in the older vehicle. His complete honesty was truly appreciated even though the sum of money was not great. We also appreciated the professional presentation and selling experience by Brian Hughes regarding the Toyota Care programs. In summary, the entire experience ranging from brief, but fruitful conversations with Kevin Horn (Overall Manager of William'Dealerships), Mr. Dave Lundy, Brian Hughes and Mr. Bill Kohberger (who always follows up for years after the sale)was a most satisfying experience and one that is heartily recommended.
-Harvey & Brenda Taylor


Customer Linda Gates takes delivery of her new 2012 Toyota Camry

Salesperson Dale Brown


Customer Terri Orourke takes delivery of her new 2012 Toyota 4 Runner

Salesperson Shawn Manstrantonio


Customers Philip & Nancy Spencer take delivery of their new 2012 Toyota Tacoma

Salesperson Clayton Templar


Customer Testimonial - Salesperson Bill Kohberger - February 2012
Hi, As soon as you walk in the door you have the overwhelming sense of family. Bill Kohberger was the first to answer my email from Williams Toyota. With a professional yet enthusiatic phone contact, Bill asked if I would like to stop in Williams to check out the vehicle I thought I wanted. The next day I met Bill at the dearlership showroom. I sat down in Bill's sales area. In asking important questions, Bill thought I might like the 2012 Yaris better as this would suit my driving needs more. I really liked the thought and concern for me as the customer that Bill had. Instead of selling me the 2012 Venza, he advised me that the 2012 Yaris would be better. Bill went with me on a test drive of a 2012 2dr. Yaris. I was impressed by the performance of the vehicle and Bill answered questions while trying out the vehicle. I was very happy to choose the 2012 Yaris 4dr. in Super White. Bill introduced me to the Parts and Service department. Enroute to that department, I was greeted by an Associate, Alison Cummings, as I passed her desk. Amanda Champion, in Parts and Service, explained what would be happening when my vehicle came in for service. Also Andy Liguori and Dick Ackley were both busy on their computers, but they stopped what they were doing and welcomed me to the family. Bill called me the next day letting me know that my 2012 Yaris 4dr. was just pulling into the Williams lot. I decided to pick the car up the following day. You can not imagine my excitement when I walked past the 2012 Yaris 4dr. to go into the showroom. I went to Bill's sales area but he was busy on the phone so Becky Moore who has the sales area the other side of Bill asked if she could help me. Becky let Bill know that I was here. Becky was a very pleasant person to talk to while I waited. Matt Lynch/Brian Hughes covered me on paperwork and both were professional yet friendly. My experience: EXCELLENT!

-Kathyrn Smith


Customer Testimonial - Salesperson Dale Brown - February 9, 2012

Lanny God with his new 2012 Toyota 4Runner


Customer Testimonial from Cody King with Salesman Shawn Mastrantonio - January 10, 2012
 

Customer Testimonial - January 5, 2012
Class act from management to the people who cleaned my new car. Would recommend to anyone looking for a new or pre-owned vehicle.
-Annonymous Customer from Vestal, NY

Customer Testimonial - Salesperson Clayton Templar - December 28, 2011
Pleasant, non-pushy atmosphere.
-Guy M Templar

Customer Testimonial - Service Department - November 23, 2011
Andy and crew, another great service experience with the install of the snow tires for the red Corolla, your price was better than other places and Rusty was able to get the exact tires I wanted! Thanks!!
-Jack Crance


Customer Testimonial - Service Department - November 9, 2011
Andy and crew,
Thanks for figuring out the problem with my parents van and getting it fixed! Another one of the many great service visits at Williams!
-Jack Crance

Customer Testimonial - Service Advisor Andy Liguori - November 9, 2011
Andy is great! My mother's car broke down on Sunday and we called a friend and they came and jumped the car. My mother called Andy Monday and he told her to come right in. When we got there he was right there and asking us everything that happen and he told us everything they were going to look at and we told him we had to do some running and we gave him my cell and when the car was done he personally called us and told the car was done. He is the sweetest guy I know and I will come back to Williams as long as Andy is working there!
-Kayla Martin

Customer Testimonial - Salesperson Jack Babcook - November 5, 2011
Jack was an honest, up-front, congenial salesperson.
-Thomas Janci

Customer Testimonial - Salesperson Jack Babcook - October 24, 2011
Thank you Toyota for the great service. You gave us a great deal. Just love the Rav4. It is my second one and I am keeping my old one too. It's 12 years old and I can't give it up!
-Sylvia Miller

Customer Testimonial - Salesperson Clayton Templar - October 12, 2011
Clayton- THANK YOU! You got my gramps into a 4 door truck (Tundra). Looked at Chevy, Ford and Dodge- didn't like the Nissan but you gave him the best deal and greatest deal ever, he loves his truck- it never sits.
-Annonymous customer from Rome, PA

Customer Testimonial - Salesperson Jack Babcook - October 8, 2011
Jack was great to deal with- very patient (we couldn't make up our mind). Answered all our questions completely. We were very pleased with his dealing with us!
-JoAnn Cooper

Customer Testimonial - Salesperson Jack Babcook - September 30, 2011
Jack went out of his way to get us into a car and help us out.
-John Erdos

Customer Testimonial - Service Advisor Andy Liguori - September 26, 2011
Mr. Horn,
I just wanted to write you and commend Andy for his exceptional customer service on Friday. Friday afternoon I stopped to get gas just down the street.  As I was pumping I realized a had run over a screw and needed immediate repair.  It was 5:20pm and I live in Wyalusing.  I knew your service department was closed but being new to the area I thought that someone would be able to tell me where to go.  I was in about a month ago with a recall issue so I knew the service department was very friendly. Andy greeted me and insisted that I pull my car around back. 10 minutes later my tire was plugged and I was ready to go. This is exceptional customer service and I greatly appreciate Andy going above and beyond to help me out after hours on a Friday afternoon.  Williams Toyota will always have my business.
Thank You

Customer Testimonial - Salesperson Jack Babcook - September 19, 2011
Jack completely satisfied my every expectation from start to finish in this transaction.
-William Conner

Customer Testimonial - Salesperson Joe Mattocks - September 10, 2011
Around 6 months ago my husband and I decided it was time to buy a new vehicle, we checked several dealers, but then we met Mr. Joe Mattocks from Sayre. He was a great help to us, he even drove us to the Kia dealer because we were undecided. Well, with a lot of help and guidance we bought a Toyota Rav4. We just love it! I went shopping at Aldi, tried to start my car several times, no go, so I walked down to the dealer and found Joe. He could have just told me what to do, but he drove me back and explained and showed us what to do; he went beyond service for his customers and is a wonderful salesman. He not only sold us the car, he became part of sale! You are lucky to have him work for you. He is definitely an asset for your company. Thank you.
-Helen Ankielewicz

Customer Testimonial - Salesperson Jack Babcook - September 2, 2011
Jack was certainly a most professional salesperson - no pressure what-so-ever. We would certainly recommend him to others!
-E. Lorraine

Customer Testimonial - Salesperson Jack Babcook - August 30, 2011
Jack was very helpful. He was friendly and approachable making me feel very comfortable.
-Dorry and Ed Vargo

Customer Testimonial - Salesperson Jack Babcook - August 23, 2011
Great service, very knowledgeable and courteous.
-Russell Gardner

Customer Testimonial - Salesperson Jack Babcook - August 23, 2011
Jack made buying a new vehicle very easy and pleasant.
-Michelle Jeffery

Customer Testimonial - Salesperson Jack Babcook - August 8, 2011
Jack was very personable and took great care of us. We highly recommend visiting him at Williams.
-The Slaters

Customer Testimonial - Salesperson Jack Babcook - July 28, 2011
Jack was very helpful and patient. He met all my needs and made purchasing my new vehicle easy!
-Mitchell Ramsey

Customer Testimonial - Salesperson Jack Babcook - July 28, 2011
Jack has given me excellent service! He was very helpful in all transactions. Very happy and friendly in character. All this made my purchase a very pleasant one. Ask for Jack Babcook!
-Shirley Richards

Customer Testimonial - Salesperson Kyle Muth - July 27, 2011
My experience with Williams Auto Group was a positive one. Kyle did a wonderful job throughout the sales process. He was very professional, helpful and patient with my wife and I, and made the overall buying experience the best we've ever had.
-Joshua Thompson

Customer Testimonial - Salesperson Jack Babcook - July 26, 2011
Jack was very pleasant to work with. Very knowledgeable in all areas.
-Bonnie Runyon

Customer Testimonial - Salesperson Jack Babcook - July 20, 2011
Fast, friendly service. Found me exactly what I was looking for. No need for me to check anywhere else!
-Angela Jordan

Customer Testimonial - Salesperson Jack Babcook - July 15, 2011
Great no-BS treatment!
-Margie Rodgers


Customer Testimonial - Salesperson Shawn Mastrantonio - July 9, 2011
Great and quick deal. Go see Shawn for your new Toyota.
-Billy Lee Robinson

Customer Testimonial - Salesperson Shawn Mastrantonio - June 28, 2011
Wonderful experience. Shawn was professional and very helpful at every step of the process.
-Rosettie, Brandon & Heidi

Customer Testimonial - Salesperson Jack Babcook - June 24,2011
Jack was helpful and courteous throughout the entire buying process.
-Chris Augustine

Customer Testimonial - Salesperson Jack Babcook - June 21, 2011
Jack Babcook was very helpful in my choice of vehicles and he answered every question I could think of. He took the time to explain everything about my Corolla. I was a bit nervous about the whole car-buying experience, but Jack made it fairly easy. He is an excellent salesman.
-Kelly Hughes from South Waverly, PA

Customer Testimonial - Salesperson Shawn Mastrantonio -June 18, 2011
Shawn was great and super helpful. I was nervous to make this big purchase and I left feeling comfortable and sercure.
-Patty Freedman

Customer Testimonial - Salesperson Shawn Mastrantonio - June 2, 2011
Shawn is the best car salesman ever :) He was very accommodating and helpful finding us the right car!
-Denise and Steven Wells

     Customer Testimonial - Salesperson Gary Archer            
        
   
Customer Testimonial - Salesperson Shawn Mastrantonio - the Crance's
        

 
Customer Testimonial - Salesperson Jack Babcook - May 16, 2011
Friendly, receptive to all questions and concerns. Honest and easy to work with.
-Linda Derr

Customer Testimonial - Salesperson Jack Babcook - May 4, 2011
Quick and courteous.
-Frank Campbell

Customer Testimonial - Salesperson Jack Babcook - May 4, 2011
Very helpful and answered all our questions fully.
-Cathleen Leisenring

Customer Testimonial - Salesperson Becky Moore - April 26, 2011
This vehicle is the 7th Toyota product we have owned (like them). Also, Becky is a great salesperson- treated us well!
-Leonard Sweedy

Customer Testimonial - Salesperson Shawn Mastrantonio - April 25, 2011

Hi Shawn,
I wanted to send you a note to tell you thanks for your efforts in buying our latest Toyota from you and Williams. This time you, Brian and Andy combined to provide wonderful customer service to Terrie and me. It was a win situation for us and again our overall experience was very satisfying! (5th car in 3 years counting my parents)
There were several things that you guys did that stood out this time and I wanted to let all of you guys know what they were! You gave us several options to look at from used to new, and also an alternative style in looking at a Camry. There was never any push towards a specific model, you just gave us the information we asked for. Then there was no push to "buy something today" and you honored the trade value of the RAV for more than just that day. When we decided what we wanted, you guys found us one quickly, and then worked within our schedule, even coming in on your day off for us to finish the process to buy the Corolla.
Brian, I appreciate the commitment to honor the Toyota incentives after they were over. I also appreciate that you took the time to check around for loan rates and came up with something that saved us a good chunk of cash, by being able to get the rebate. And of course you kept that bunch of paperwork straight, and made the necessary changes after we decided to put some money down and borrow less.
Andy, thanks a bunch for having your guys make the tire and rim switches so we could have our aftermarket wheels and the snow tires back the way we wanted them, with the tires and wheels separate, you made the changes quickly, and no charge!
Terrie and I had another wonderful experience at Williams, and that experience of great customer service keeps bringing us back to Williams, and will continue to do so.
-Jack Crance

Customer Testimonial - Salesperson Becky Moore - April 23, 2011
Very pleased, everything went well.
-Mal Homan

Customer Testimonials - Salesperson Shawn Mastrantonio - April 14, 2011
My wife and I have bought two Toyota Camrys and a Nissan Versa from Williams and are very pleased with them. We've dealt with Shawn Mastrantonio and Steve Snyder. Both are exceptional at what they do; nice sales people who are helpful, not annoying. Dealing with Williams Auto has been a pleasure, they get it. Everyone I've ever come in contact with at Williams, even if it was just a greeting passing by has been great. This is the way to run a dealership. Thanks a lot to Shawn, Steve and the whole Williams Auto team.
-Peter and Kim Chalk

Customer Testimonial - Salesperson Shawn Mastrantonio - March 31, 2011
Shawn was the "perfect" salesman and I'm very happy with my new Highlander- Shawn made the difference!
-Mario Aguirre


Customer Testimonial - Salesperson Rebecca Moore - March 24, 2011
Rebecca was extremely helpful and friendly. She made buying a car a pleasure. Thank you!
-Eddie and Cynthia Duet


Customer Testimonial - Salesperson Rebecca Moore
Very good!
-Fredrick Washburn

Customer Testimonial - Salesperson Dale Brown
Excellent salesman, enjoyable experience. Would definitely buy another car from Dale. Thanks!
-Penny and John Fehlner

Customer Testimonial - Salesperson Dale Brown
The salesman was very friendly and helpful. I will only buy another Toyota from Dale. He is the reason I gave Williams a second chance!!
-Kristi Alexander

Customer Testimonial - Salesperson Gary Archer - March 21, 2011
Salesmen unbelievably good at his job with purchase of my new car today. Set up check to bank payments, drove car away same day. Not painfull at all. Good thorough instructions.
-Brenda Harris 

Customer Testimonial - Salesperson Gary Archer - March 15, 2011
Gary was a very unusal salesperson today. He didn't push me into anything. He was very honest and straight forward. A good person for an employee. Thank you for hiring such a good person. It sure is nice for us seniors.
-Mary L. Rathbun

Customer Testimonial - Salesperson Gary Archer - March 14, 2011
My experience was the best of any dealer in the area. Mr. Archer was pleasant, smart, and never tried to push me beyond my limit. Overall I was very satisfied with my experience.
-Adam Kushner

Customer Testimonial - Salesperson Gary Archer
Gary was very professional and knowledgeable while assisting us with our purchase. Great service. Thank you!
-Anne Larrabee

Customer Testimonial - Salesperson Shawn Mastrantonio
Shawn is the ideal salesperson; no pressure, extremely knowledgable, very friendly and trustworthy. I will continue to highly recommend Shawn to family and friends and look forward to working with him in future purchases.
-Laura Dougherty

Customer Testimonial - Salesperson Shawn Mastrantonio
Great experience all around! Shawn M in sales, 2nd to none! Goes out of his way to make new car buying painless. I would recommend Shawn M and Williams Toyota to anyone!
-Lee Witherow

Customer Testimonial - Salesperson Shawn Mastrantonio

Awesome!! -Matt Johnson 

Customer Testimonial - Williams Toyota Service Department
I had excellent service from your department.  I was contacted quickly and told everything that was fixed.  After I picked my car up the problem was completely solved and drove great again.  Thanks for your wonderful service I really apperciate it and it is good to know my car is taken care of in a timely manner with excellent service.  Thanks again! - Lindsey Balmer! 

 Customer Testimonial - Salesperson Shawn Mastrantonio - February 10, 2011

Shawn M was awesome! I love my car and he made sure it was ready for pick up!
-Sarah Frock

Customer Testimonial - Salesperson Shawn Mastrantonio - February 10, 2011
Buy from Shawn! He makes the process very easy!
-Kathleen Clare

Customer Testimonial - Salesperson Shawn Mastrantonio - December 16, 2010
Shawn at Williams Toyota was very helpful and made the proces enjoyable and quick. He promptly found the desired model and communicated with us. I would recommend Williams Toyota.
-Ludovic Roy

Customer Testimonial - Salesperson Shawn Mastrantonio - November 22, 2010
We have purchased 3 vehicles from Williams dealerships- It has been a great experience and we had a great salesperson.
-Brian and Laurie Kelley

Customer Testimonial - Salesperson Shawn Mastrantonio - November 22, 2010
Awesome experience, Professional, Friendly, great to deal with! Love the Rav4, thank you!
-D.S.

Customer Testimonial - Salesperson Shawn Mastrantonio - November 19, 2010
The car was located at Williams Honda and Shawn went out of his way to bring the car to Williams Toyota. All I did was email Shawn and he set everything up. Extremely easy: good guy to deal with.
-Jason Tiffany

Customer Testimonial - Salesperson Shawn Mastrantonio - November 19, 2010
Shawn did a great job for me in the purchase of my 2011 Rav4. He was very helpful in every respect. I would always look forward to seeing and dealing with Shawn again - A great job!
-Terry Mack

Customer Testimonial - Salesperson Shawn Mastrantonio - November 6, 2010
The best deal I was able to find plus great service.
-Paul Earp

Customer Testimonial - Salesperson Shawn Mastrantonio - October 22, 2010
I appreciate the help that Shawn provided in obtaining a "new" vehicle.  Shawn pointed out vehicles that met our criteria.  Not only did Shawn show cars that were availa ble and at the Toyota location, but he was able to pull vehicles from other locations into one so each car could be evaluated side-by-side.  Additionally, Shawn and I were able to reach a deal that exceeded my expectations.
- Bryan Cole